Privacy Policy

We respect your privacy. Here’s how we collect, use, and protect your information across all Mod services.

Effective date: 01/12/2025

1. Who We Are

 

 

Mod.Ibiza is a luxury travel agency specializing in premium villa rentals, yacht charters, car services, and concierge experiences in Ibiza.

 

We are committed to protecting your privacy and handling your data in a transparent, secure, and lawful way.

 

2. What Data We Collect

 

We may collect and process the following types of personal data:

 

Identity information: Full name, nationality, ID/passport number (when legally required).
Contact details: Email address, phone number, WhatsApp ID.
Booking preferences: Travel dates, number of guests, preferred villa/yacht/car, concierge requests.
● Payment information: Bank transfer confirmations (we do not store card details).
Technical data: IP address, browser type, time zone, device information, website interaction.

 

3. How We Use Your Data

 

We use your data to:

 

● Respond to inquiries and provide personalized recommendations
● Facilitate bookings and contractual agreements
● Coordinate logistics with trusted local partners
● Send relevant pre-arrival or during-stay updates
● Improve our services and website performance
● Comply with legal obligations

 

4. Legal Basis

 

Our processing is based on:

 

Contract performance (e.g., fulfilling your villa or yacht booking)
Legitimate interest (e.g., improving user experience)
Consent (e.g., marketing updates, if subscribed)
Legal obligation (e.g., storing invoices for tax compliance)

 

5. Data Sharing

 

We only share your data when necessary:

 

● With trusted service providers (villa owners, yacht captains, drivers, chefs)
● With legal authorities if required by law
● With our IT and analytics partners under strict confidentiality

 

We never sell your data to third parties.

 

6. Data Storage and Security

 

Your data is stored securely on GDPR-compliant servers. Access is restricted to authorized personnel. We take technical and organizational measures to prevent unauthorized access, disclosure, or loss.

 

7. Data Retention

 

We retain your data only as long as necessary:

 

● For active bookings: until the end of your stay + 6 months
● For legal purposes: up to 6 years (e.g., invoicing)
● For marketing consent: until you unsubscribe

 

8. Your Rights

 

You have the right to:

 

● Access your data
● Request correction or deletion
● Withdraw consent
● Object to processing
● Lodge a complaint with a data protection authority

 

To exercise your rights, contact us at info@modibiza.com.

 

9. Cookies

 

We use cookies to enhance your browsing experience. See our full Cookies Policy for details.

 

10. Contact

 

For privacy questions or data access requests:

 

Mod.Ibiza


Email: info@modibiza.com
Website: www.modibiza.com