Terms & Conditions

Clear rules, fair commitments. These are the terms that guide how we work together at Mod.

Effective date: 01/12/2025

1. Site Ownership

 

Owner: MOD GLOBAL S.L.

Tax ID: B70960638

Address: Calle Rio Guadiana 52, B1, Sant Jordi de ses Salines, 07817, Illes Balears, España

Email: info@modibiza.com

Website: https://modibiza.com

 

2. Acceptance of Terms

 

By accessing and using this website, you are considered a User and agree to comply fully with these Terms & Conditions. If you do not accept them, you should refrain from using the site.

 

3. Use of the Website

 

The User undertakes not to use the website for unlawful or unauthorised purposes, including transmitting harmful content, infringing third-party rights, or actions that may damage, overload, or impair the website.

 

4. Bookings & Confirmation

 

A booking is considered confirmed once MOD has received the required deposit for the requested service. Until such payment is received, availability cannot be guaranteed.

 

5. Payment Terms

 

Full payment must be received before the start of any service.

 

Specific payment schedules (particularly for villas, yachts, and events) may apply depending on the provider and season. These schedules will be communicated in writing as part of the offer or service agreement.

 

6. Cancellations & Refunds

 

Due to the bespoke and personalised nature of our services, cancellations are subject to the terms and conditions of each supplier.

 

MOD will inform clients of applicable cancellation policies prior to confirmation and will assist in seeking alternative solutions where possible.

 

Refunds are not guaranteed unless expressly stipulated in the service agreement.

 

7. Changes & Modifications

 

Any request for changes after confirmation is subject to availability and may incur additional costs.

 

MOD will make every effort to accommodate requests while safeguarding quality standards.

 

8. Guarantees

 

MOD only collaborates with vetted partners and trusted providers.

 

All villas, yachts, services, and experiences offered have been reviewed and/or operated by our team to ensure reliability and quality.

 

9. Privacy & Discretion

 

Client confidentiality is a core value. MOD does not disclose, promote, or share client information, itineraries, or identities without prior consent.

 

All staff, suppliers, and collaborators are bound by confidentiality agreements.

 

10. Travel Insurance

 

MOD strongly recommends that all clients take out comprehensive travel insurance covering cancellations, delays, medical assistance, and loss of personal belongings. MOD shall not be liable for incidents not covered by such insurance.

 

11. Our Commitment

 

MOD’s priority is the client experience. We remain available before, during, and after each booking to provide assistance and ensure services are delivered in the client’s best interest.

 

12. Intellectual Property

 

All content (texts, images, designs, logos, source code) on this website is the exclusive property of MOD or authorised third parties. Any reproduction, distribution, or commercial use requires prior written consent.

 

13. External Links

 

The website may contain links to third-party sites. MOD assumes no responsibility for the content or results of such sites. Visiting them is under the User’s responsibility and subject to their own terms.

 

14. Limitation of Liability

 

MOD shall not be held liable for interruptions, malfunctions, or damages caused by external factors, including internet failures, power outages, or third-party actions.

 

15. Cookies

 

Use of cookies is governed by the Cookies Policy, which forms part of these Terms & Conditions.

 

16. Governing Law and Jurisdiction

 

These Terms & Conditions are governed by Spanish law. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Palma de Mallorca, Spain.